As the head of our executive team Grant sets the direction and vision of the company and provides the overall strategic management and leadership of the company’s business operations.
Chief operating officer
Justin builds and maintains a departmental structure, operating standards, and practices that are responsive and adaptable to our evolving business needs. He plays an instrumental role in developing and implementing a strategic plan that supports Western Financial Group Insurance Solutions’ vision and goals.
Chief Financial Officer
In his role as Chief Financial Officer, Adam is responsible for managing accounting and financial control functions and establishing a financial strategy for the profitable long-term growth of Western Financial Group Insurance Solutions.
Vice-President, Commercial Operations
Gillian oversees our in-house claims, risk management, and underwriting departments and ensures the continued development of our customer-facing support systems.
Vice-President, information Technology
As Vice-President, Information Technology, Craig provides vision and leadership in the development and implementation of the information technology (IT) programs in alignment with our business goals and vision.
Director, Human Resources
Jennie leads our Human Resources Department and is responsible for the management and development of the Western Financial Group Insurance Solutions’ HR strategy. Working with our executive team, she provides guidance to our organization’s management and its employees to attain business objectives.
Assistant Vice-President, Special Projects
As part of our senior management, Carol is the lead on creating and driving the Commercial Group Underwriting business strategy to attain operational and financial goals, facilitate business growth and maximize profitability.
Vice-President, Quebec Operations
Natalie oversees our Quebec operations and serves as President of HED Courtier en assurance. Natalie provides direction on the development of service and selling strategies that drive business growth, retention and service excellence for our Quebec clients.
Vice-President, Employee Benefits
Nolan is the lead on creating and driving our Employee Benefits business strategy to attain operational and financial goals, facilitate business growth and maximize profitability.
Director, Employee Benefits Service
Mark oversees our team of Insurance Advisors and is responsible for the management of our employee benefits accounts. Mark provides direction on the development of service and selling strategies that drive business growth, retention and service excellence.
Director, Commercial Service
John oversees our team of Commercial Insurance Advisors and is responsible for the management of our commercial insurance accounts. John provides direction on the development of service and selling strategies that drive business growth, retention and service excellence.
Director, Employee Sales
Mike leads the continued growth of our employee benefits programs. He is responsible for the development and execution of our employee benefits sales strategy to independent businesses and industry associations across Canada.
Director, Business Development
Thom is responsible for the continued growth of our insurance programs. He works with industry associations across Canada to develop insurance solutions that meet the needs of their members.
Director, Risk Management
As the manager of the Risk Management team, Rudy develops and administers our risk-management and loss-prevention programs. He is responsible for updating policies and programs to comply with safety legislation and industry practices, in order to provide clients with valuable programs to reduce costs and losses.
Manager, Commercial Marketing
Anneliese is responsible for building and sustaining constructive working relationships with internal and external insurance partners. Her department tracks and shares market trends with internal partners to provide guidance on placement practices.
Manager, Commercial Claims
David oversees the delivery of our claims adjudication services on property and casualty claims. He is responsible for developing and maintaining claims systems, procedures and services standards.
Director, Commercial Underwriting
As director of our Commercial Underwriting department, Naomi assists in the continued growth of our business by writing new business across Canada while maintaining profitability, delivering exceptional response times and increasing efficiency within the organization.